Training

• Identify the main industry regulators, groups, and their publications.
• Describe the roles and responsibilities of IATA cargo agents, consolidators, and handling agents.
• Recognize world geography, IATA areas, sub-areas, and codes used in air cargo.
• Apply standard procedures for cargo handling, acceptance, packing, labeling, and documentation.
• Use the TACT Manual and other references to check transportation times and requirements.
• Demonstrate the correct preparation of cargo documents and explain shipper and carrier responsibilities.
• Classify and explain the handling requirements of special cargo, including perishables, live animals, dangerous goods, and valuable shipments.
• Operate with awareness of aircraft structure, payload limitations, and ULD types, including their identification, preparation, and handling.
• Evaluate cargo claims, tracing, and liability issues in line with industry standards.
• Practice safe and compliant cargo operations that meet regulatory and customer service requirements.

• Airline cargo staff 
• Freight forwarder personnel 
• Ground handling agents 
• Cargo terminal and warehouse staff 
• Logistics and supply chain professionals 
• New entrants to the air cargo industry 

Part 1 - lndustry Regulators & Groups

• lndustry Regulators & Groups
  • ICAO
  • National Aviation Authorities
  • WCO
  • 1ATA
  • FIATA
  • TIACA
  • GACAG
• Related Publications

Part 2 - Air Cargo Agency

• IATA Cargo Agent: Responsibilities
• Consolidator: Responsibilities
• Agent Operations

Part 3 - World Geography

• IATA Areas Map
• Geography & IATA 3-letter codes
• IATA Areas and Sub- Areas
• Transportation Time

Part 4 – Handling Facilities

• Handling
• Loads
• Airport Activities
• Cargo Handling Facilities 
• Aircraft Handling Facilities

Part 5 - Cargo Procedures

• Booking & Block Space Agreement
• Cargo Procedures
• Mail Procedures
• Cargo Irregularities

Part 6 – Cargo Docuımentation

• Ready for Carriage: Shipper's Documentation
• Acceptance far Carriage: Carrier's Documentation
• Shipper' s Right of Disposition
• Carrier's Liability: Claims

Part 7 – Special Cargo

• Acceptance Requirements of Special Cargo
• Special Handling and Dangerous Goods Codes
• Special Procedures for Special Cargo
• NOTOC (Special Load Notification to Captain)
• Perishable Cargo (PER)
• Wet Cargo
• Obnoxious Cargo
• Sausage Casings
• Outsized (BIG) & Heavy (HEA)
• Loose Machinery
• Cable Reels and Drums
• Pipes
• Aircraft Engine
• Automobiles
• Fragile Cargo
• Aircraft on Ground
• Undeveloped Film
• Press Materials
• Human Remains
• Valuable Cargo
• Vulnerable Cargo
• Diplomatic Shipment
• Pharmaceutical and Healthcare Products
• Live Animals
• Dangerous Goods
• Part 8 – Aircraft and ULD
  • Aircraft
  • Unit Load Devices (ULD)
  • Loading and Tie Down