Course Name:
Basic Cargo Skills & Procedures
Duration:
5 Days
Scope:
Cargo
Conducted By:RTC
How Will I Benefit?
- Identify air cargo industry terms and expressions
- Understand specific country and carrier regulations and the use of IATA’s TACT manual
- Accept cargo consignment and utilize the procedures involved in handling special cargo
- Gain knowledge of the condition of carriage
- Complete an air waybill to IATA standards
- Apply basic rating principals
- Deliver consistent quality of service to customers
Who Should Attend?
- Cargo operations and ground handling staff
- Shippers, cargo agents, consolidators, freight forwarders and other agencies involved in the transport of cargo
Course Contents:
- Overview of air cargo industry regulations
- World geography and calculation of transportation times
- Refer & use the TACT Rules & Rates Manuals
- Apply Coding / Decoding of Airport and Cities
- Air cargo operations: freight chain, governing bodies, and airline cargo divisions
- Cargo acceptance limitations "Ready for Carriage''
- Aircraft structure, layout, limitation, and Unit Load Device (ULD) Handling facilities
- Procedures: booking, acceptance, shipment documentation, export/import documentation, delivery, tracing
- Special load overview: live animals, perishables, human remains, high value and dangerous goods
- Cargo documentation: air waybill, house air waybill, flight manifest, shipper’s letter of instruction
- Basic rating: general cargo rates, specific commodity rates and class rates
- Carrier’s liability and valuation
- Understand Airline Liability and Insurance
- Complete an Air Waybill
- Customer service skills